Sonetel review: what it is, pricing and who it's for
Virtual business phone numbers in 60+ countries, answered in an app or forwarded to any phone.
In short: Virtual business phone numbers in 60+ countries, answered in an app or forwarded to any phone. Starting price: Numbers from €1.79/month. Free plan / trial: Free Basic plan; sign up without a card. Best for: Small businesses and remote teams with international customers.
What is Sonetel?
Sonetel gives businesses local phone numbers in many countries. Calls ring in the Sonetel app on iPhone, Android or computer, or forward to any phone worldwide, so you don't need a second SIM.
Paid plans add call recording with written summaries, transcribed voicemail, a voice menu for routing callers, and free calls to 40+ countries. Sonetel is a Swedish company that launched in 2009.
Key features
- Local business numbers in 60+ countries.
- Calls ring in a free mobile app or forward to any phone.
- Voicemail sent by email on every plan.
- Call recording with written call summaries (Premium and Business).
- Transcribed and summarised voicemail (Premium and Business).
- Voice menu to route callers to the right person (Premium and Business).
- Free calls to 40+ countries on paid plans.
- SMS on some number types, and SMS-to-email.
Plans and pricing
| Plan | Price / limit | Includes |
|---|---|---|
| Basic | €0/month | SMS-to-email; no included phone number |
| Premium | €9.95/month (annual) | 1 free number per user, free calls to 40+ countries, recording, transcription |
| Business | €29.95/month (annual) | 5 free numbers per user, plus everything in Premium |
Plan prices are per month when billed annually, shown in euros and excluding VAT; phone numbers and some calls cost extra (checked 14 Nov 2026).
Pros and cons
Pros
- Wide choice of countries for local numbers
- Free plan and no card needed to start
- Call summaries and transcription on paid plans
- Works from your existing phone through the app
Cons
- The free plan has no included number or call features
- Listed plan prices assume annual billing
- Calls to countries outside the free list cost extra
- SMS works only on some number types
Who it's for
Sonetel suits small businesses, freelancers and remote teams that want local numbers in several countries at low cost. Teams needing a full call center or a US-only number with deep CRM features may look elsewhere.
Frequently asked questions
What is Sonetel?
Sonetel gives businesses local phone numbers in many countries. Calls ring in the Sonetel app on iPhone, Android or computer, or forward to any phone worldwide, so you don't need a second SIM.
How much does Sonetel cost?
Sonetel starts at Numbers from €1.79/month. Plan prices are per month when billed annually, shown in euros and excluding VAT; phone numbers and some calls cost extra (checked 14 Nov 2026).
Does Sonetel have a free plan or free trial?
Free Basic plan; sign up without a card.
Who is Sonetel best for?
Sonetel suits small businesses, freelancers and remote teams that want local numbers in several countries at low cost. Teams needing a full call center or a US-only number with deep CRM features may look elsewhere.
What are the downsides of Sonetel?
Main drawbacks: The free plan has no included number or call features. Listed plan prices assume annual billing. Calls to countries outside the free list cost extra. SMS works only on some number types.
What are some alternatives to Sonetel?
Other business phone options we cover include Dialpad, Phone.com and TextMagic.
Head-to-head comparisons
Other business phone options
Dialpad
Business PhoneCloud phone system with built-in AI transcripts, call summaries and messaging.
Phone.com
Business PhoneCloud business phone system for small businesses, with unlimited US/Canada minutes, apps and video meetings.
TextMagic
Business PhonePay-as-you-go business texting for bulk SMS, two-way chat and automated messages.
Compare all business phone side by side →
This summary is based on Sonetel's official website, pricing page and public documentation as of November 14, 2026. Prices and features change, so confirm the details on the official site. Some links on this site may be affiliate links. See our affiliate disclosure.