Creately review: what it is, pricing and who it's for
Online diagramming and visual workspace for flowcharts, org charts and process maps.
In short: Online diagramming and visual workspace for flowcharts, org charts and process maps. Starting price: Pro $8 per editor/month (monthly). Free plan / trial: Free plan, up to 45 shapes per diagram. Best for: Teams mapping processes and org charts.
What is Creately?
Creately is an online tool for making diagrams on an infinite canvas, such as flowcharts, org charts, mind maps and BPMN process maps. Several people can edit at the same time.
It includes products for org charts, processes and other models, with basic features on every plan. Paid plans remove shape limits, allow exports and connect data sources.
Key features
- Infinite canvas with all diagram types.
- Real-time collaboration and sharing.
- BPMN 2.0 process maps and flowcharts with swimlanes.
- Org charts connected to people data sources.
- AI tools to extract procedures from documents.
- Export to PNG, JPEG, PDF and SVG on paid plans.
- Admin controls, roles and audit log on Business.
Plans and pricing
| Plan | Price / limit | Includes |
|---|---|---|
| Free | $0 | Up to 45 shapes per diagram, no image/PDF export |
| Pro | $8 per editor/month | Unlimited shapes, exports, private sharing, 1 data source |
| Business | $149 per organization/month | Unlimited data sources, admin controls, audit log |
| Enterprise | Custom | Advanced products, SSO, SCIM, data residency |
Prices are monthly in USD on 14 Nov 2026; annual billing and EUR/AUD prices are also offered, and Enterprise is quoted.
Pros and cons
Pros
- Low-cost Pro plan.
- Free plan includes real-time collaboration.
- Many diagram types in one tool.
- Data connections for live org charts.
Cons
- Free plan caps shapes and blocks exports.
- Advanced product features need Enterprise.
- Business plan is a big step up from Pro.
- Product lineup can be confusing at first.
Who it's for
Suits individuals and teams that draw flowcharts, org charts and process maps often. Users who only need an occasional simple diagram may find free tools enough.
Frequently asked questions
What is Creately?
Creately is an online tool for making diagrams on an infinite canvas, such as flowcharts, org charts, mind maps and BPMN process maps. Several people can edit at the same time.
How much does Creately cost?
Creately starts at Pro $8 per editor/month (monthly). Prices are monthly in USD on 14 Nov 2026; annual billing and EUR/AUD prices are also offered, and Enterprise is quoted.
Does Creately have a free plan or free trial?
Free plan, up to 45 shapes per diagram.
Who is Creately best for?
Suits individuals and teams that draw flowcharts, org charts and process maps often. Users who only need an occasional simple diagram may find free tools enough.
What are the downsides of Creately?
Main drawbacks: Free plan caps shapes and blocks exports. Advanced product features need Enterprise. Business plan is a big step up from Pro. Product lineup can be confusing at first.
What are some alternatives to Creately?
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This summary is based on Creately's official website, pricing page and public documentation as of November 14, 2026. Prices and features change, so confirm the details on the official site. Some links on this site may be affiliate links. See our affiliate disclosure.