Jotform review: what it is, pricing and who it's for
Drag-and-drop online form builder for surveys, payments, signatures and data collection, with a free plan.
In short: Drag-and-drop online form builder for surveys, payments, signatures and data collection, with a free plan. Starting price: Free; paid from US$34/mo billed yearly. Free plan / trial: Free Starter plan (5 forms, 100 submissions/mo). Best for: Small teams and businesses collecting data, payments or signatures.
What is Jotform?
Jotform is an online form builder. You create forms by dragging fields onto a page, then share them by link or embed them on a website. Responses are stored in your account and can be viewed, exported or sent to other apps.
Beyond basic forms, Jotform supports payment collection and signed documents. Plans are set by limits: number of active forms, monthly submissions, storage, and payment and signature submissions per month.
Key features
- Drag-and-drop form builder with many field types.
- Collect payments through forms, with monthly payment-submission limits per plan.
- Signed documents for e-signature collection.
- Upload space for files sent through forms, from 100 MB on Free.
- Remove Jotform branding on paid plans.
- HIPAA features and custom domains on the Gold plan.
- Enterprise plan with multiple users, SSO, admin controls and data residency options.
Plans and pricing
| Plan | Price / limit | Includes |
|---|---|---|
| Starter | Free | 5 forms, 100 submissions/mo, 100 MB, Jotform branding |
| Bronze | US$39/mo or US$34/mo yearly | 25 forms, 1,000 submissions/mo, 1 GB |
| Silver | US$49/mo or US$39/mo yearly | 50 forms, 2,500 submissions/mo, 10 GB |
| Gold | US$129/mo or US$99/mo yearly | 100 forms, 10,000 submissions/mo, 100 GB, HIPAA features |
| Enterprise | Custom quote | Unlimited usage, multi-user, SSO, dedicated support |
US dollar prices from jotform.com/pricing on 14 Nov 2026; yearly billing lowers the monthly cost, and paid plans Bronze to Gold are single-user.
Pros and cons
Pros
- Usable free plan for light needs.
- Payments and e-signatures built into the same tool.
- Clear limits per plan, so it is easy to see when you need to upgrade.
- HIPAA features available for healthcare use on higher plans.
Cons
- Free plan is limited to 5 forms and 100 submissions a month and shows Jotform branding.
- Bronze, Silver and Gold are for a single user; multi-user access needs Enterprise.
- HIPAA features and custom domains start at the US$99+/mo Gold plan.
- Payment and signature submissions have separate monthly caps.
Who it's for
Jotform suits small businesses, nonprofits and teams that need forms with payments or signatures without coding. Large teams that need many users on one account will need the Enterprise plan, so they should compare costs carefully.
Frequently asked questions
What is Jotform?
Jotform is an online form builder. You create forms by dragging fields onto a page, then share them by link or embed them on a website. Responses are stored in your account and can be viewed, exported or sent to other apps.
How much does Jotform cost?
Jotform starts at Free; paid from US$34/mo billed yearly. US dollar prices from jotform.com/pricing on 14 Nov 2026; yearly billing lowers the monthly cost, and paid plans Bronze to Gold are single-user.
Does Jotform have a free plan or free trial?
Free Starter plan (5 forms, 100 submissions/mo).
Who is Jotform best for?
Jotform suits small businesses, nonprofits and teams that need forms with payments or signatures without coding. Large teams that need many users on one account will need the Enterprise plan, so they should compare costs carefully.
What are the downsides of Jotform?
Main drawbacks: Free plan is limited to 5 forms and 100 submissions a month and shows Jotform branding. Bronze, Silver and Gold are for a single user; multi-user access needs Enterprise. HIPAA features and custom domains start at the US$99+/mo Gold plan. Payment and signature submissions have separate monthly caps.
What are some alternatives to Jotform?
Other forms & automation options we cover include Pabbly.
Other forms & automation options
This summary is based on Jotform's official website, pricing page and public documentation as of November 14, 2026. Prices and features change, so confirm the details on the official site. Some links on this site may be affiliate links. See our affiliate disclosure.